This book is an attempt to give our readers an idea about the statutory provisions of the Act, as amended up to date in the light of various judgments pronounced by the Consumer Courts. A separate section of the book contains digest of reported cases. Comprehensive guidelines have been given for reference so far as drafting of a petition and other pleadings is concerned. A list of consumer bodies and Statewise list of Redressal Forums and Commissions is an added attraction. While compiling the various chapters of the book, care has been taken that the precedents and pleadings are included both for the consumers and the traders as well so that it would help both. It is a handbook for Consumers, Traders and Lawyers and equally knowledgeable for ardent students of Law.