All products, services and information contained on the website are "invitation to offer". Your order for purchase constitutes your offer which shall be subject to Terms of Sale as listed below. The website reserves the right to accept or reject your offer. The word 'Company' wherever referred below, shall include Eastern Book Company, its sister concerns, employees and associates. All products and services purchased from this website shall be governed by the following Terms of Sale:

1. Payment
2. Prices
3. Return
4. Availability
5. Delivery
6. Free Shipping
7. Revisions and Updates
8. Mis-Delivery
9. Not for resale or export
10. Implied Condition
11. Warranty/Liability
12. Jurisdiction
13. Modification of Terms of Sale

Payment must be received by Eastern Book Company before acceptance of your order, unless the order is to be supplied against cash on delivery or alternative terms are agreed upon by Eastern Book Company. Please ensure that the entire amount required for the purchase of the publication/s is remitted to us through any of the alternate means given herein.

Prices are subject to change without prior notice.

If within 15 days after receipt of your purchase you are not completely satisfied, return the goods in the original state they were received for a full refund (minus the cost of shipping) of the purchase price or replace it.

Items that cannot be returned

We are unable to accept returns for magazines, downloadable PDFs, online publications – eBooks and eLearning Courses. Bulk orders of 100 or more copies are non-returnable. If your return is shipped or brought to our store after the time frame indicated above or without an order reference number, we regret that we cannot issue a refund or send the merchandise back to you.

Note: Shipping charges are non-refundable.

Eastern Book Company, despite its best efforts may not be able to deliver certain merchandise due to non availability. Eastern Book Company shall not be responsible for any loss or damage arising from failure to deliver the product. In such a situation information will be sent and full amount refunded.

Every effort will be made to ensure supply in the shortest possible time, subject to constraints of availability of items ordered, the time taken by payments to reach us and time taken to deliver an order to a shipping address. For further details please see our delivery policy.

Free Shipping via Courier is applicable on all book purchases over Rs.500 in India. This however excludes all subscription payments received, all CD-purchases and Internet-based product purchases.

Choice of courier in the case of Free-Shipping via Courier is upto the discretion of the EBC Webstore team.

Further, the above service may not be applicable to regions not catered to by regular courier, in which case shipping will be done via Registered Mail instead.

Eastern Book Company frequently updates and revises its products and service offerings. It may revise and discontinue products at any time without prior notice. Book jackets and covers may also change.

Delivery shall be made to the address specified in the account information of the customer or to the address specified by the customer other than that specified in account information. EBC shall not be responsible for non-delivery or mis-delivery due to incorrect information provided.

Books are sold to retail customers on the understanding that the customer agrees and represents that he/she is buying for his/her own personal use only, and not for resale or export.

This book is sold subject to the condition that it, or any part of it, shall not by way of trade or otherwise, be sold, lent, re-sold, displayed, advertised or otherwise circulated, without the publishers' prior written consent, in any form of binding, cover or title other than that in which it is published and without a similar condition including this condition being imposed on the subsequent purchaser(s).

The website shall not be responsible for accuracy of the description used to identify products offered on the website. Nor does the website accept any responsibility and expressly denies any liability of any warranty or description stated herein with respect to products sold on the website including but not limited to merchantability and fitness for a particular purpose.

The maximum liability arising from any defect, misprint or omission in the product sold on the website shall be the price of the product ordered. In no event shall the website, its holding company or its associates, its partners, officials, representatives and employees be liable for any damages relating to products sold on the website.

All disputes shall be subject to the jurisdiction of the Courts/Tribunals/Forums at Lucknow only. The governing law will be the applicable laws and regulations of India.

Eastern Book Company reserves the right to change the Terms of Sale at any time without notice. Updated versions of the Terms of Sale will appear on this website and are effective immediately.