Equality, Diversity and Opportunity Management: Costs, Strategies and Leadership

Equality, Diversity and Opportunity Management presents a comprehensive analysis of the processes of governance, leadership, policy and strategy formulation, decision-making, practical and financial management, and real-world implementation of the Equality, Diversity, Opportunity, and Discrimination (or anti-Discrimination) Agenda. The leadership, cost, and management of the Agenda for Equality, Diversity, Opportunity, and Discrimination (or anti-Discrimination) is discussed in three mandatory areas: c Employment and the Workplace c Service Provision and customer service c Neighbourhood and Community Management The necessary choice of these three key areas of application reflects a typical focus of government policy, legislation, and case law for the UK, Europe, North America, Australia, New Zealand, and in many other countries that implement active Human Rights Agendas. You will find the book strongly orientated towards issues of corporate governance, personal and vicarious responsibility, leadership, cost management, implementation, and delivery. It deals directly, professionally, and in a non-opinionated manner with challenging (and sometimes unpopular or unwanted) issues of equality and inequality, diversity, a lack of opportunity or social mobility, and the widespread incidence of discrimination. The work suggests practical and realistic means to deal with such issues, whether at the level of corporate governance, leadership, policy and strategy, the incurring of unnecessary cost, or at the level of operational and departmental management procedure and process. Equality, Diversity and Opportunity Management is written at the same time from scholarly, objective, applied, proportionate, 'hands-on', and practitioner based perspectives.

Contents: Part I Introduction: Introduction and book plan; Equality realities - some good, some not so good, some bad, and some ugly. Part II Inter-Related EDOD Principles: Concepts, applications and drivers of the equality, diversity, opportunity, and anti-discrimination agenda; Protected diversity categories; National culture and cross-cultural variables; Ethical and philosophical underpinnings of the equality, diversity, opportunity, and anti-discrimination agenda; Some alternative EDOD interpretations; Ethnocentric, multicultural, or unicultural?; Discrimination and discrimination risk. Part III Social Class, Social Mobility, and Opportunity: Social class diversity and mobility; Social class and the superstar culture; Opportunity; Opportunity, access, social mobility, education, and social networks. Part IV EDOD Dilemmas: Single interest and pressure groups, communication, the media, politicisation, and the exploitation of the EDOD agenda; Language, symbols, signals and behaviours: some dilemmas of EDOD interpretation: EDOD management dilemmas; Resolving EDOD dilemmas. Part V EDOD Strategy and Management: Governance, strategy, leadership, management, and the delivery of the EDOD agenda; EDOD performance management; EDOD risk and crisis management; Change management and the EDOD agenda; Postscript; Workshop: Equality, diversity and opportunity management case study; Bibliography; Index.