Unit I : Consumer Protection Movement
Chapter 1 : Consumer and his Protection
Chapter 2 : Historical Perspectives of Consumer Protection in India
Chapter 3 : Consumer Protection in Modern Times
Chapter 4 : Consumer Rights
Chapter 5 : Problems of Consumers
Chapter 6 : Socio-Economic Factors of Consumes
Chapter 7 : Consumerism
Chapter 8 : Consumer Protection in Common Law
Chapter 9 : Liability for Negligence and Injurious falsehood
Chapter 10 : Product Liability (Caveat Venditor)
Unit II : Consumer Protection under various Statutes
Chapter 1 : United Nations Guidelines for Consumer Protection
Chapter 2 : Consumer Protection in the United States of America
Chapter 3 : Consumer Protection in the Unites Kingdom
Unit III : Different Indian Acts Which Relates to Consumer Protection
Chapter 1 : Evolution of Consumer Protection Law in India
Chapter 2 : Constitution of India and Consumer Protection
Chapter 3 : Sale of Goods Act, 1930
Chapter 4 : The Agricultural Produce (Grading and Marking) Act, 1937
Chapter 5 : The Monopolies Restrictive Trade Practice Act, 1969 (MRTP Act, 1969)
Chapter 6 : Competition Act, 2002
Chapter 7 : Essential Commodities Act, 1955
Chapter 8 : Trade Marks Act, 1999
Chapter 9 : Food Safety and Standards Act, 2006
Chapter 10 : The Legal methodology Act, 2009
Chapter 11 : The national Food Security Act, 2013
Chapter 12 : The Bureau of Indian Standards Act, 2016
Chapter 13 : The Drugs and Cosmetics Act, 1940
Chapter 14 : The Drugs (Controls) Act, 1950
Chapter 15 : The Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954
Unit : IV : Consumer Protection Mechanism
Chapter 1 : Aims and Objects of consumer protection Acts, 1986 and 2019
Chapter 2 : Salient features of the consumer protection Act, 2019
Chapter 3 : Definitions
Chapter 4 : Defect in goods and deficiency in Service
Chapter 5 : Unfair Trade Practices and their Control
Chapter 6 : Product Liability
Chapter 7 : Consumer Protection Rules in E-Commerce
Chapter 8 : Consumer and Public Utility Service
Chapter 9 : Consumer and Professional Services
Chapter 10 : Liability of Medical Negligence of Doctors and Hospitals under Consumer
Protection Act, 1986 and 2019
Chapter 11 : Liability under the Consumer Protection Act, 2019
Chapter 12 : Remedies Under other Laws
Chapter 13 : Appeals and Revision
Unit V : Administrative Mechanism for Consumer Protection as Provided by
Consumer Protection Act, 2019
Chapter 1 : Consumer Protection Councils
Chapter 2 : Central Consumer Protection Authority
Chapter 3 : Consumer Disputes Redressal Commission
Chapter 4 : State Consumer Disputes Redressal Commission
Chapter 5 : National Consumer Disputes Redressal Commission
Chapter 6 : Mediation
Chapter 7 : Power of Central an State Government
Chapter 8 : Rule Made under Consumer Protection Act, 2019
Chapter 9 : Consumer Welfare Fund Rules, 1992
Chapter 10 : The Consumer Protection (E-Commerce) Act, 2020
Chapter 11 : Consumer Protection Regulations, 2020
Chapter 12 : Consumer Protection (Consumer Commission Procedure) Regulation, 2020
Chapter 13 : Consumer Protection (Mediation) Regulation, 2020
Chapter 14 : Central Consumer Protection Authority Regulation, 2020
Subject Index