1. Introduction
1.1 Welcome
1.2 Understanding mediation
1.3 Features of mediation
2. Before the mediation begins
2.1 Pre-mediation phase
2.2 Documentation and formalities
2.3 Review of literature
2.4 Confirming attendance of parties
2.5 Setting the room
3. Start of the mediation process
3.1 Scene 1: First meeting and joint session
3.2 Scene 2: Explaining the mediation process
3.3 Scene 2 (Cont.): Parties relating their side of the story
3.4 Commentary for the mediator
3.5 Commentary for the mediation advocate
4. Understanding underlying interests
4.1 Scene 3: Arriving at Mr Khambata’s concerns
4.2 Commentary for the mediator
4.3 Commentary for the mediation advocate
4.4 Scene 4: Arriving at Amit’s concerns
4.5 Commentary for the mediator
4.6 Commentary for the mediation advocate
5. Setting the agenda
5.1 Scene 5: Anuroop lists the issues
5.2 Commentary for the mediator
5.3 Commentary for the mediation advocate
6. Generating options
6.1 Scene 6: Mr Khambata gives his priorities
6.2 Scene 7: Amit gives his priorities
6.3 Commentary for the mediator
6.4 Commentary for the mediation advocate
7. Agreement and closing
7.1 Scene 8: Arriving at a consensus
7.2 Commentary for the mediator
7.3 Commentary for the mediation advocate
8. Post mediation phase
8.1 Next steps
8.2 Conclusion