The definitive IBM Rational ClearQuest bible: designed to help all project stakeholders maximize their investment and efficiency Fully up-to-date for IBM Rational ClearQuest 7 Thoroughly explains work-item management and customization with IBMs Jazz collaboration platform. Presents innovative solutions to common problems and advanced customization techniques. The only IBM Rational ClearQuest book to fully address the inception, elaboration, and construction phases of workflow development. This is the definitive guide to successfully deploying IBM® Rational® ClearQuest® 7.0 workflow automation and bug tracking tools, and maximizing the business value they deliver. Written by leading IBM Rational experts, it thoroughly covers work-item management and customization with Jazz, IBMs powerful, emerging collaboration platform. Drawing on extensive experience with IBM customers, the authors tightly link theory with proven best practices, offering implementation suggestions, code examples, and complete schemas. They present innovative solutions to common problems, introduce advanced customization techniques, and detail the crucial inception, elaboration, and construction phases of workflow development that other books dont cover. Readers learn how to: Design and implement workflow applications with IBM Rational ClearQuest. Manage tests, changes, work items, workflows, roles, data, and integrations. Automate and adapt processes to Scrum, other Agile methods, and IBM RUP. Efficiently organize tasks related to new application features. Simplify bug tracking and source code management by integrating ClearQuest with IBM Rational ClearCase/UCM (Unified Change Management) The authors also present new sample applications for both Application Lifecycle Management (ALM) and Globally Distributed Application Lifecycle Management (GDALM). Readers can use this book as a theoretical introduction, a practical and complete implementation guide.