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 Home > GLOBAL > Economics, finance, business and management > Business and management > 13th Edition 2022 |
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Operations management, 13e by William J Stevenson focuses on the latest developments in the subject area and captures a plethora of pedagogical features designed to help students learn and understand the subject better. The topics covered include both strategic issues and practical applications. Among the topics covered are forecasting, product and service design, capacity planning, management of quality and quality control, inventory management, scheduling, supply chain management, and project management.
A leading name in operations management, this book offers a comprehensive and flexible amount of content that can be selected as appropriate for different courses and formats.
Key Features
1. New section on supply chain, product lifecycle management, 3-D printing, drones, locations, etc.
2. Class preparation exercises available for all chapters
3. Critical thinking exercises updated across the chapters
4. Rehashed section on learning curve time reduction
5. Includes contemporary topics such as fracking, mass customization of fast foods, self-driving vehicles etc.
6. Rich pedagogy with content organized with learning objectives
Preface
1. Introduction to Operations Management
2. Competitiveness, Strategy, and Productivity
3. Forecasting
4. Product and Service Design
SUPPLEMENT TO CHAPTER 4: Reliability
5. Strategic Capacity Planning for Products and Services
SUPPLEMENT TO CHAPTER 5: Decision Theory
6. Process Selection and Facility Layout 242
7. Work Design and Measurement 296
SUPPLEMENT TO CHAPTER 7: Learning Curves 330
8. Location Planning and Analysis 342
9. Management of Quality 372
10. Quality Control 416
11. Aggregate Planning and Master Scheduling
12. MRP and ERP
13. Inventory Management
14. JIT and Lean Operations
SUPPLEMENT TO CHAPTER 14: Maintenance
15. Supply Chain Management
16. Scheduling
17. Project Management
18. Management of Waiting Lines
19. Linear Programming
Appendix A: Answers to Selected Problems
Appendix B: Tables
Appendix C: Working with the Normal Distribution
Company Index
Subject Index
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