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Book Contents
Introduction; 1. Modern Office Meaning, Importance, Functions and Management; 2- Office Systems, Routines and Work-Flow 3- Office Work Simplification, Measurement and Control; 4- Office Organisation; 5- Handling of Mail; 6- Introduction to Computer; 7- Office Reports; 8. Communication; 9- Personnel Relations in Office; 10- Office Records and Filing Management; 11. Typing and Duplicating; 12- Office Accommodation and Layout; 13- Office Machines and Equipments; 14- Office Environment; 15- Characteristics, Qualifications and Responsibilities of Secretary, Private Secretary and Office Assistant; 16- Travel Arrangements; 17- Scheduling; 18. Meetings; 19- Noting and Drafting; 20- Forms and Stationery; 21- Indexing; 22- Office Personnel and Morale; 23- Reception Office; 24- Public Relations; 25- Important Terms Used in Offices