The aim of ‘Understanding Ethics and Communication: A Self-study Module’ is to help CA Intermediate (IPC) students by clearly explaining, analyzing, and evaluating important Ethics and Communication concepts. Our approach in writing this book was essentially: to write an easy-to-understand textbook that students feel comfortable with but without compromising on the academic rigour. The book has been divided into sixteen chapters and an appendix has been provided for brushing up basic language skills. Organization of the chapter provides a student friendly approach to the subject of Ethics and Communication. The authors have tried to adopt a user-friendly writing style that gives clear and concise explanations to help students engage readily with the content and grasp complex concepts easily.

Prefaceiv Acknowledgementsv
Visual Walkthroughvi
Syllabi Mappingviii
Summary for Quick Revisionx
Part 1: Ethics 1-72
1 Ethics and Business Ethics 3
2 Corporate Governance and Corporate Social Responsibility 17
3 Workplace Ethics 35
4 Environment and Ethics 45
5 Ethics in Marketing and Consumer Protection 57
6 Ethics in Accounting and Finance 65
Part 2: Communication 73-190
7 Essentials of Communication 75
8 Communication Media 89
9 Effective Communication and Barriers to Communication 101
10 Written Communication 109
11 Interpersonal Communication 125
12 Group Dynamics 133
13 Communication Ethics 141
14 Communicating Corporate Culture, Change and Innovative Spirits 147
15 Communication in Business Environment 155
16 Basic Understanding of Legal Deeds and Documents 169
Appendix: Learning Language Skills for Better Communication 191